Vsee Program



Optum National Telemedicine Call Center - 1-844-852-9225.Support hours are from 7AM-9PM CT (Mon-Fri) and 8AM-7PM CT (Sat-Sun). VSee works on most devices and browsers. For the best experience, we recommend using Google Chrome as your web browser. Be sure to close all other web browser tabs, video conferencing programs, log out of social media accounts, and disable Bluetooth during your VSee Visit. Follow the instructions or view the videos below to get started with VSee.

Pro tools se download for mac. Effective March 23, 2020, existing patients will be able to have their individual, group, and family services available through telemedicine. All 27 of our psychiatrists, Nurse Practitioners, Social Workers, and Licensed Professional Counselors will be available through the Arundel Lodge virtual and online waiting room.

New patients will also be able to register for services, receive a diagnostic assessment and begin treatment through telemedicine remote access. We have 8 appointment slots per day that are unscheduled for these new patient intakes. Please call 443-433-5900 if you need mental health or substance use disorder treatment.

Vsee Program

The first time you use telemedicine, the Arundel Lodge clinician will need to review information in order to obtain your informed consent. Click here to see the consent form that will be reviewed with you .

There are 2 ways to access the Virtual online waiting room; via a computer or through a smart device

Here are the Instructions on how to download the VSee app and how to log in for appointments.

Link for clients to log on via computer

Link for the smartphone apps (Android and Apple)

Vsee Program

VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure. Seeing your doctor is easy with VSee Clinic. You can schedule an consultation or “walk in” without an appointment.

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https://apps.apple.com/us/app/vsee-clinic/id1174048494
Accessing VSee Clinic (Waiting Room) – via App)

VSee Clinic (Waiting Room) Patient Manual: Browser

Amharic keyboard free download for mac. WHAT YOU NEED

To enjoy the best experience on VSee, make sure you have:
• High-speed Internet access
• Bandwidth of 150 kbps (500 kbps is best)
• Webcam or built-in camera
• Microphone and speakers

BROWSER

Make sure you are using a supported browser. VSee works on:
• Microsoft Internet Explorer (9.0 or later) – flash player must be installed
• Mozilla Firefox (latest version) – except iOS and Android
• Safari (latest version) – please don’t use private mode
• Google Chrome (latest version)
• Internet Browser – default browser on some Android devices
Also, in your settings, turn on:
• JavaScript
• Cookies

TO GET STARTED

Vsee Program

Once you have everything you need, close all other video conferencing programs, such as:
• WebEx
• Skype
• GoToMeeting
These programs can interfere with VSee.
DOCUMENT VERSION
v1.1 Mar 2017

VSee Clinic (Waiting Room) – Patient Manual (1)

Vsee Program

Vsee Program

Program Vsee